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The Most Asked Questions About the Care Trak Mobile Locater and Perimeter System:
- How does the Mobile Locater work?
- What is the tracking range?
- How do I find someone at night?
- How do you locate a person inside the building?
- Do I need to be computer literate to use the Mobile Locater?
- What is the on-going expense in maintaining the system?
- Does the transmitter get worn on the wrist or ankle?
- Is this a GPS unit?
- Will private insurance pay for this?
- What if we don't like it after we buy it?
- Can we take the Mobile Locater with us on trips or outings?
- How long does it take to get the System?
- What is the warranty?
Questions About the Care Trak Invisible Perimeter System:
- How does it work?
- How often do I use the unit?
- Do I have to install the unit?
- Can I take the Perimeter Alarm on a camping trip if there is no electrical current available?
- Do I need to Purchase a Mobile Locater separately?
- Where did Care Trak come from?
- Is this like the home arrest prisoner monitoring system?
The Most Asked Questions About the Care Trak Mobile Locater and Perimeter System:
1. How does the Mobile Locater work?
A small (25g) watch-like transmitter is worn by the client/patient/child on the wrist or on the ankle. The transmitter is water and tamper resistant and is worn 24/7. It can therefore be worn in the shower or bath. The transmitter emits a silent, constantly pulsating radio signal 24 hours a day. In the event that the person becomes lost and cannot be found visually by the care giver, the Mobile Locater receiver tunes into the radio-signal emitted by the transmitter attached to the wandering client or child. Using a hand-held directional antenna, the care-giver determines the direction of the strongest radio signal and walks in that direction until the person is found. The signal gets stronger the closer the Mobile Locator is to the wandering or lost client/child.
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2. What is the tracking range?
The transmitter can be tracked over a range of up to 1.6km or 1 mile. However, as with all radio signals, they are affected by the weather, environmental conditions, terrain and other factors. For example, in a mowed farm field the radio signal may extend more than 1.6km but in a densely wooded area, the signal might be cut to 800m (½ mile). In town these distance may be cut further still but it depends on the build density and other factors.
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3. How do I find someone at night?
Two ways. The Mobile Locater has a LED meter that shows the signal strength coming from the lost person's transmitter. It also has an audible "chirp." When you point the antenna in the direction of the wandered person, the "chirp" gets louder and the LED signal meter jumps higher on the scale.
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4. How do you locate a person inside the building?
The same as outside. Most people automatically start looking outside for a lost person. The Mobile Locater will point inside the building if that is where your loved one is. You follow the "chirp" and meter to the person.
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5. Do I need to be computer literate to use the Mobile Locater?
Absolutely not. Almost anyone can use the Mobile Locater. We suggest that those who will be using the system practice monthly to become familiar with tracking. Tip: Be sure more than one person is familiar with the tracking unit in the event you cannot do the locating yourself.
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6. What is the on-going expense in maintaining the system?
Each month the transmitter battery must be changed and that means cutting off the tamper-resistant band. Your expense is a battery and wrist/ankle band each month costing £9.99 inc VAT and postage. We can automatically ship you a new battery and band every month if you use a Visa or MasterCard. We now have reusable bands available.
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7. Does the transmitter get worn on the wrist or ankle?
Either; however, we prefer to have the transmitter on the wrist for easier tracking. We also specialize in custom applications if the wanderer will not wear a wrist or ankle band.
Contact us for more information. (Pete can we have a similar link?)
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8. Is this a GPS unit?
No. Care Trak is a telemetry based system, much like your FM radio station. The signal goes through walls and other objects. GPS does not work well for this application as it depends on orbiting satellites for the system to work and basically, any object that blocks sunlight will block a GPS tracking signal. Alzheimer's victims and special needs children are unaware they are lost, and will not move to an open area in order to see orbiting satellites. A GPS device would not have located approximately 60% of those wanderers located with the CareTrak System. Finally, GPS systems have to be removed from the wearer to recharge the batteries every 24-36hrs. As luck will have it, that is when the patient/client/child will wander.
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9. Will private insurance pay for this?
You will have to ask your insurance company. There is definitely a reduction of risk for any insurance company. Finding a wanderer quickly reduces the chances of injury, exposure to the elements and death. It may be possible that your local Social Services Department will be willing to help or indeed local charitable bodies. We are always available to discuss the benefits of the system with any agency.
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10. What if we don't like it after we buy it?
You have a 14 day trial period. If you don't like the system, return it in like-new condition for a full refund less shipping charges. After watching the video, we suggest you take time and play "Hide and Seek" for a day to convince yourself of CareTrak's effectiveness.
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11. Can we take the Mobile Locater with us on trips or outings
Yes, absolutely. The Mobile Locater is 100% portable and can operate on standard "AAA" batteries which will provide a life of up to 5 hours.
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12. How long does it take to get the System?
Usually up to 4 weeks. Each unit is hand built when ordered and is subject to extensive testing before it leaves the factory.
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13. What is the warranty?
Seven Years Parts and Labour. This applies to defects in workmanship. Misuse, abuse and batteries are not covered. Call us for more details on Care Trak's warranty.
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Questions About the Care Trak Invisible Perimeter System:
1. How does it work?
The Sentry Perimeter Alarm establishes an invisible circle around the location where it is set up. This circle can be adjusted from about 15m to 125m. A person wearing a Care Trak transmitter is free to move about within this invisible circle. If the person attempts to leave the established circle area, an alarm will sound, alerting the carer that the monitored person has left the perimeter area.
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2. How often do I use the unit?
All day every day. During the daytime hours the perimeter area can be increased to give the user more freedom to roam around outside, let's say 100m. At night, you can decrease the perimeter area. This way, if a confused person or child goes outside the perimeter area, the alarm will sound quicker allowing you to find the person before they get too far away in the dark.
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3. Do I have to install the unit?
All you have to do is plug the unit in standard 13Amp socket. There are no buried wires and no installation. The perimeter area is established by the antenna attached to the unit.
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4. Can I take the Perimeter Alarm on a camping trip if there is no electrical current available?
Yes. The Sentry Perimeter Alarm will work on battery power for about 5 hours. The unit may be placed on a picnic table to monitor a loved one. If the unit is to be operated this way regularly it may be more economic to use rechargeable batteries since the unit uses a total of 16 AAA batteries.
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5. Do I need to Purchase a Mobile Locater separately?
No. The Sentry Perimeter System includes the CTR 16 Mobile Locater. T he Perimeter and the CTR 16 work together to form the invisible perimeter. With the combination of the two units, you have the ability to monitor an area AND have the ability to locate the wandered person up to a 1.6km or 1 mile away.
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6. Where did Care Trak come from?
The manufacturer Wildlife Materials, Inc. has been building professional research equipment to track and monitor many animal species around the world for over 3 decades.
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7. Is this like the home arrest prisoner monitoring system?
No. Care Trak is not and will not be used to track people other than to empower those with a disability such as autism or alzheimer’s to live as safe and unrestricted a life as is possible whilst providing peace of mind for their career.
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